Privacy Protection

Fmxbd com Privacy Policy — Your Data, Our Responsibility

Fmxbd com takes your personal information seriously. This Privacy Policy clearly explains what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
Encryption
256-bit SSL
Data Sales
Never
User Controls
Fully Independent
Data Retention Period
Per Policy

Welcome to fmxbd com. This Privacy Policy explains how fmxbd com collects your personal information, what it is used for, how long it is retained, and what rights you have over your data. By using the platform, you are agreeing to this policy.

1 Scope & Applicability

This Privacy Policy applies to all services, websites, and mobile applications operated by fmxbd com. Whether you are registering, logging in, placing a bet, or using any other feature — this policy is in effect at every step.

Fmxbd com believes privacy is a fundamental right. We only collect the data we need, and everything we collect is used solely for its intended purpose. Our Privacy Policy is built in line with international data protection standards.

Important: If any questions come to mind while reading this policy, reach out to our support team directly. We are always on the side of transparency.

2 What Information We Collect

Fmxbd com collects your information through various methods. The table below details the types of data collected and the reasons for collection:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account verification, OTP, and notifications
Financial Information BKash/Nagad number, bank account Deposit & Withdrawal Processing
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Data Login times, betting history Service Improvement & Personalisation
Location Data Country, city (approximate) Compliance with Regional Regulations
We never store your password, full card number, or other highly sensitive information. Such data is processed through encrypted channels and no copy is retained in our systems.

3 How Your Information Is Used

Fmxbd com uses your information solely for the purposes listed below. It is never used for any other reason:

  • Creating, verifying, and managing accounts
  • Processing deposits, withdrawals, and transactions
  • Operating betting services, Live Casino, and other gaming features
  • Delivering bonuses, promotions, and VIP benefits
  • Detecting and preventing suspicious transactions and fraud
  • Complying with legal obligations and reporting to regulatory authorities
  • Providing customer support services
  • Improving platform functionality and user experience
  • Monitoring and supporting responsible gaming practices

If you do not want your data used for promotional purposes, you can opt out at any time by contacting our support team.

4 Data Retention Period

Fmxbd com retains your data only for as long as necessary or as required by legal obligations.

  • Active account data — retained for as long as the account remains active
  • Financial transaction records — minimum 5 years (as required by AML regulations)
  • KYC documents — up to 3 years after account closure
  • Logs and technical data — up to 12 months
  • Customer support conversations — 2 years

Once the retention period expires, data is securely deleted or anonymised in a way that no longer identifies you.

5 Sharing Data with Third Parties

Fmxbd com never sells your data. However, in certain specific circumstances, information may be shared with trusted third parties:

  • Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals
  • Game Providers: Limited data is shared with licensed game providers for Live Casino and slots games
  • Regulatory Authorities: Information may be disclosed to government authorities or courts when required by law
  • Fraud Prevention Services: Third-party verification services may be used to ensure platform security
Our Commitment: All third parties we work with are bound by strict data protection agreements. They are not permitted to use your information for any other purpose.

6 Cookie Policy

The fmxbd com website and app use cookies and similar technologies. Cookies are small text files stored on your device.

  • Essential Cookies: To maintain login sessions and platform security — these cannot be disabled
  • Functional Cookies: To remember your language preference, theme, and other settings
  • Analytics Cookies: To understand which parts of the website are used most (no personal data involved)
  • Performance Cookies: To improve page load times and app performance

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7 Children's Privacy

Fmxbd com is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

  • Age verification is mandatory at the time of registration
  • If there is any doubt, age must be verified by submitting KYC documents
  • Any account found to belong to a minor will be closed immediately
  • Parents or guardians who have concerns are welcome to contact our support team
If you become aware that a minor is using fmxbd com, please support@fmxbdcom.app let us know. We'll act on it promptly.

8 Your Rights

Every member registered at fmxbd com has the following rights over their own data, all of which can be exercised free of charge:

1
Right to Access

You may request to know what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data, subject to certain conditions.

4
Right to Object

You may object to your data being used for marketing or profiling purposes.

5
Right to Portability

You may request a copy of your data in a readable format.

6
Right to Restriction

You may request that processing of your data be restricted while an investigation is ongoing.

To exercise these rights support@fmxbdcom.app Email us and we'll get back to you within 30 days.

9 Security Measures

Fmxbd com uses industry-standard technology and processes to protect your data:

  • 256-bit TLS/SSL encryption is applied to all data transmissions
  • Sensitive data stored on servers is protected with AES-256 encryption
  • Regular security audits and penetration testing are conducted
  • Two-factor authentication (2FA) is available for all accounts
  • Automatic alerts are sent when unusual login activity is detected
  • Employee access to data is strictly controlled and monitored
In the event of a data breach: In the event that your information is ever compromised, we will notify you via email or SMS within 72 hours and assist you in taking the appropriate steps to protect your account.

10 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

  • Email: support@fmxbdcom.app
  • Live Chat: Log in to the platform and reach us via 24/7 support chat
  • Response time: Usually within 24 hours; up to 30 days for complex matters

Fmxbd com may update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered email or SMS. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

What Makes fmxbd com's Privacy Policy Different

We don't just write policies — we live by them every day

Fully in Bangla

The fmxbd com Privacy Policy is written in plain English — no complex legal jargon — so every member in Bangladesh can easily understand it.

Zero Data Selling

We never sell your data to third parties. This is not just a promise — our server architecture enforces this policy at a technical level.

Encrypted Security

Every transaction and login is secured with 256-bit SSL encryption. Your data cannot be intercepted in transit.

Full Control in Your Hands

View, correct, delete, or download your data — it's all in your hands. Submit a request to our support team at any time and it will be completed within 30 days.

Minimal Data Collection

Fmxbd com collects only the information strictly necessary to deliver our services. Requesting unnecessary data goes against our policy.

Regular Updates

Our Privacy Policy is updated in line with changes in technology and law. You will be notified in advance of any changes.

Play Safe, Enjoy with Peace of Mind

Your information is fully secure at fmxbd com. Open an account today and experience Bangladesh's premier betting platform.

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